LD Shoppe is located in Ottawa, Ontario, Canada and charges the sales taxes (HST) applicable to Ontario. Orders shipped outside of Ontario are charged HST. Outside of Canada, we do not charge sales taxes. You will be responsible for paying import duties and brokerage fees to your country if applicable. We ship to Canada and the US. We do not ship to P.O. boxes. If you live outside of our shipping area please contact us and we will come up with a shipping quotation.
Most of our items ship directly from the manufacturer, to you. This saves time and money, which we pass the savings onto you. Each item and manufacturers have specific shipping lead times. Once you place an order we'll contact you within 24hrs to give you an approximate lead time. Once your item is shipped you'll receive a tracking number where you'll be able to track the package and know its exact delivery date. Orders with multiple items may have multiple tracking numbers and different arrival dates. Most items on the store ship within 5-10 business days. Items with longer lead times like made to order art and some lighting have the approximate lead times listed in the product description.
Items are shipped via Courier (Purolator, UPS, Fedex or Canada Post). Some of our larger items are considered oversize and may be shipped with a freight carrier. You will be contacted one to two days in advance to schedule a Monday through Friday curbside delivery appointment. Please note furniture deliveries are curbside only. Meaning the delivery men do not enter the home or assemble the furniture. White glove service may be requested in certain areas at an extra cost.
We do our best to feature in stock items on our site but in some instances products can sell out. If you purchase an item that is out of stock we will contact with you with an estimated stock date. If the date isn't to your liking we will reimburse you 100%. Please contact us for stock inventory and specific lead times.
ALL PRICES in CANADIAN DOLLARS.