Our wonderful Customer Experience team is available via chat and email from Monday to Friday, 9:00 AM to 5:00 PM EST to assist with general inquiries and order updates. If you are contacting us outside of these hours, please leave a message on any platform, or reach out to us on our social media.
Our showroom phone line is dedicated to serving inquiries related to in-store products, order pickups, and design consultations.
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DAMAGES
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If you are looking to submit a defect or damage claim please fill out This Form
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SHIPPING
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For all shipping related information, please visit our Shipping Policy
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RETURNS
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We custom curate all of the products on our site from an array of sources around the globe. We are intentional with our selection process and look for well-designed and carefully crafted pieces that pay homage to our “Warm Modern” signature style. As such, we genuinely hope you love our pieces as much as we do but, should you be unhappy with your purchase in any way, please review the details below.
We do have limitations on returns for cost, space and sustainability reasons! We encourage you to read our product descriptions thoroughly, triple measure your space, and reach out to us with any questions to sales@ldshoppe.com prior to making your purchase! This way we can help ensure you have all the information you need to make your purchase.
For specific details on returns, please check out our full Return Policy.
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