Due to an overwhelming growth in online shopping volume in the past few months, some of our third-party shipping and delivery partners are experiencing backlogs and delays. We are keeping customers as updated as we can but delivery delays are to be expected in certain areas.
Please note that estimated back order dates are very fluid due to ongoing international shipping delays.
Our showroom is currently open to the public. No apoitments are necessary. Our new temporary hours are Tuesday-Saturday 10am to 4pm. Sunday 11am to 4pm and closed on Monday.
We are taking all
necessary precautions to keep our clients safe during their visits which include limiting the amount of clients in the store at once (10), stringent and frequent cleaning of high touch areas, social distancing measures and protective glass shields at our checkout desk.
All clients entering the store must sanitize their hands and wearing a face mask inside the showroom is mandatory.
Local Ottawa Pick Up:
Free local pick up is available at checkout for small and mid-sized products. Please only select this option if you are able to pick up locally. After purchase, a team member will reach out to let you know your order is ready for pick up. If you wish to not enter the showroom, please communicate that to us and ring our back door bell during store hours.
At this time, the majority of our Furniture, Lighting and Rug suppliers that were impacted by shut downs have resumed shipping. Delays may be still possible due to shipping back-logs. Many of our top suppliers never closed and the majority are shipping on schedule.
All in stock store products (decor, books, pillows, etc) are shipping on schedule with possible 3-4 day delays due to high volume influxes.